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In today’s world of work, you will face many changes and other challenges. How can you equip yourself and your team to act effectively in these digital times, with their shifting contexts and unexpected challenges? […]

Imagine your employee comes storming into the office…he is extremely agitated, has just talked with a customer… “Boss! All hell is breaking loose! The client just called, he desperately needs the replacement. I’ve already called […]

You all know people and employees who are always grumbling, constantly dissatisfied, and overall spreading a bad mood. The job performance of such people is generally middling or even sub-par. Why is that? It’s like […]